ArtifactVerify – Refund Policy

If you are unsatisfied with a paid PointCheck – Full Analysis or PointCheck – Quick Image Check for any reason, contact us within 7 days of purchase and we will issue a full refund. You do not need to give a reason.

Refunding an analysis does not remove your obligation to use reports honestly: refunded reports, verification pages, and QR labels may be deactivated after the refund is processed.

• Refund requests made more than 7 days after purchase are not eligible under the satisfaction guarantee (automatic refund situations above still apply).
• Free-tier Quick Checks involve no payment and are not eligible for refunds.
• We may decline refunds where we detect abuse of the guarantee (for example, repeated purchase-and-refund cycles on new analyses).

To request a refund:

1. Email support@artifactverify.com
2. Include:
   • Your Stripe receipt
   • The Report ID shown from your PDF Analysis Report and/or report page

This ensures we can verify the transaction and confirm the issue. Refunds, when approved, are issued through Stripe back to the original payment method.

Approved refunds will appear in your account within 5–10 business days, depending on the payment provider.

For any billing questions, contact: support@artifactverify.com